Call us for advice 1300 301 368 (Monday - Friday 9am - 5pm WST)

30-DAY MONEY BACK GUARANTEE

Not 100% happy? Send it back!

FREE Delivery Australia Wide

Offered on all made-to-measure and readymade products.

Shipping & returns

The Blinds Company offers free delivery on all orders to anywhere in Australia, regardless of the size of the order. We work with a number of shipping companies, which are determined by distance to customer and nature of product. 

Be sure when you're nominating the delivery address for your blinds or curtains. The Blinds Company will only deliver to the address stated on your order, and this address can't be changed. Note that we cannot delivery to a PO Box.

If a delivery is delayed due to circumstances outside of The Blinds Company's control, we'll do our best to keep you informed. If your address is hard to find, or you live in a remote area, please include as much detailed information as you can in the special instructions section. This will help reduce any possible delays.

All deliveries are door to door. If you are unavailable when your order is delivered a contact card will be left explaining how to arrange another drop off, or details of where to collect your delivery.

We will send you an SMS prior to delivery notifying you of an expected delivery date and time. Unfortunately, we cannot arrange for you to be contacted by phone or email prior to delivery.

If an uncollected delivery is returned to The Blinds Company, we will not pay additional delivery costs. The Blinds Company will contact you to arrange payment for re-delivery.

In the event where there is a warranty issue or fault with your product, The Blinds Company will organise the return of the damaged or faulty product and you will incur no further costs (within the warranty period for the product). This excludes products that have been incorrectly measured, or if you have simply changed your mind or ordered the incorrect colour.